Double-click the icon of the printer on your desktop to launch the HP Printer Assistant. Search Windows for your printer model name, and then click your printer in the list of results to open HP Printer Assistant. Download HP Support Assistant from hp.com/go/hpsupportassistant, then follow the prompts to install it on your computer. Find out how you can install and upgrade HP Support Assistant. Download HP Support Assistant from hp.com/go/hpsupportassistant, then follow the prompts to install it on your computer.